PRODUCT WARRANTY
Health Craft, Inc. through Hy Cite, Corporation provides the following warranties on its product line to the original consumer owner of the product, whether obtained by purchase or by gift:
Health Craft and Health System Cookware and Accessory Pieces: Hy Cite warrants that your Health Craft and Health System Cookware and accessory pieces will be free from defects in material and workmanship, and will not permanently stain, rust, chip, melt, break or crack for 50 years from the date of purchase.
Liquid Core Electric Skillets and Cookers: Hy Cite warrants that your Liquid Core Electric Skillet and Cooker (except electrical parts) will be free from defects in material, and workmanship, and will not permanently stain, rust, chip, melt, break or crack for 50 years from the date of purchase. Electrical parts are warranted to be free from defects in material and workmanship for 1 year from the date of purchase.
Electric Broiler, Pressure Cookers and Accessory Pieces: Hy Cite warrants that your Electric Broiler, Pressure Cooker and accessory pieces (except electrical parts and digital timer) will be free from defects in material and workmanship for 50 years from the date of purchase. Electrical parts and digital timer are warranted to be free from defects in materials and workmanship for 1 year from the date of purchase.
Precision Series Cutlery and Health Craft Food Cutter: Hy Cite warrants that our Precision Series and Health Craft Food Cutter will be free from defects in materials and workmanship, and will not permanently stain, chip, melt or break for 50 years from the date of purchase.
Note: The Precision Series cutting knives should be able to maintain a keen cutting edge provided they are used properly and periodically sharpened professionally. Knives with serrated edges should not be realigned on a sharpener.
Designer Flatware: Hy Cite warrants that your Designer Flatware will be free from defects in material and workmanship, and will not permanently stain, chip, break or melt for 50 years from the date of purchase.
Casual Dinnerware and Glassware: Hy Cite warrants that our Casual Dinnerware and Glassware will not break, crack, chip, scratch or fade for as long as you own the product. If you break any piece of your Casual Dinnerware and Glassware, you can purchase replacement pieces at a cost of USD $7.50/CAD $10.00 per piece. If replacement pieces are not available, you can make a piece by piece exchange of your set for a new pattern of equal value.
Water Filters: Hy Cite warrants that the base assembly, filter housing and spout assembly of your Water Filter will be free from defects in material and workmanship for 15 years from the date of purchase. Hy Cite also warrants that your Water Filter cartridges will not become clogged for 90 days from date of purchase.
Note: Maintenance parts for your Water Filters (including Diverter Valve and Hose Assembly, and Rubber O-Rings) may need replacement, not because of defects, but because hard-water minerals may clog valves and harsh chemicals in tap water can cause Rubber O-Rings and hoses to become brittle. Maintenance parts may be replaced at one-half (50%) of the current retail price during the 15 year warranty period.
Shower Filter: Hy Cite warrants that your Shower Filter will be free from defects in material and workmanship for a period of 1 year from the date of purchase.
Electric Juice Extractor: Hy Cite warrants that the motor of your Electric Juice Extractor will be free from defects in material and workmanship for a period of 5 years from the date of purchase.
7 Piece Bakeware Set: Hy Cite warrants that your 7 piece Bakeware Set will be free from defects in material and workmanship, and will not permanently stain, rust, chip, melt, break or crack for 50 years from the date of purchase.
Porcelain Enameled Cast Iron Double Griddle: Hy Cite warrants that your Porcelain Enameled Cast Iron Double Griddle will be free from defects in material and workmanship, and will not permanently stain, chip, melt, break or crack for 1 year from the date of purchase.
Kitchen Tool Set: Hy Cite warrants that your Kitchen Tool Set will be free from defects in material and workmanship for a period of 1 year from the date of purchase.
Stainless Steel BBQ Set: Hy Cite warrants that the fabricated steel components of your BBQ Set will be free from defects in material and workmanship for a period of 1 year from the date of purchase.
Pure Ambience™ Air Purifiers: Hy Cite warrants that your Pure Ambience Deluxe Air Purifier (except the Ozone Coils) will be free from defects in material and workmanship for 2 years from the date of purchase and that your Royal Prestige Pure Ambience Compact Air Purifier (except the Ozone Coils) will be free from defects in material and workmanship for 1 year from date of purchase. The Ozone Coils in both units are warranted to be free from defects in material and workmanship for 90 days from the date of purchase.
Limitations on Coverage: The Hy Cite warranties cover only normal household use meaning, for example, the warranties shall be void if your covered product has been damaged by neglect, improper assembly, and maintenance or servicing, used for commercial purposes, or repaired by unauthorized persons.
Implied Warranties: ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE LIMITED IN DURATION TO THE SAME DURATION AS THE WRITTEN WARRANTY DESCRIBED ABOVE FOR YOUR COVERED PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, accordingly, the above limitation may not apply to you.
Warranty Performance: Should your covered product not comply with our warranty, return it to Hy Cite postage prepaid and Hy Cite will, at its option, either repair or replace the product. Hy Cite may replace the product with any equivalent product or with a product incorporating a new technology or design.
Return of Product: To obtain warranty service, return the product to our Service Center:
Health Craft Service Center
Hy Cite Corporation
2115 Pinehurst Drive
Middleton, WI 53562
1-800-279-3373
Damage in Shipment: Hy Cite will replace any covered product damaged in shipment free of charge if you notify Hy Cite within 30 days after your receipt of the product. Simply contact the Customer Service Center. As a condition to replacement, Hy Cite may require you to make the damaged product available for pick-up at Hy Cites’ expense.
Purchase Option: If your covered product is damaged by fire or storm, or is stolen, you may purchase new replacement product at one-half (50%) of current retail price. A valid police or fire report is required for discounted purchase.
Limitation of Remedies: No representative or other person is authorized to assume for Hy Cite any other liability in connection with the sale of covered products. Repair or replacement, at Hy Cites’ option, shall be your remedy under this warranty and in no event shall Hy Cite be liable for any incidental or consequential damages, losses or expenses. Some states do not allow the exclusion or limitation of incidental or consequential damages, accordingly, the above limitation or exclusion may not apply to you.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
